Shipping policy

Preorders: The fulfillment time for preorders is as follows:

All orders will be delivered 4-6 weeks after purchase day.

Customer Inquiry Policy: We understand that waiting for your order can be an anxious time. To help us manage inquiries efficiently and ensure that all customers receive timely updates

 Before 4 Weeks: Please refrain from emailing about the status of your preorder unless it has been more than 3 weeks since your order was placed. This allows our team to focus on expediting the shipping process and ensures that we can provide meaningful updates when we respond.

We thank you for your understanding and patience as we work to fulfill your order. Our commitment to providing you with quality service remains our top priority. If you have any immediate questions or concerns not related to the shipping of a recent order, please do not hesitate to contact our customer support team. We appreciate your business and look forward to serving you!

Order Marked As Shipped But Can’t Track: When you place an order, a shipping label is generated, marking your order as "shipped." If tracking shows "not in the system yet," it's because the carrier hasn't scanned the package yet. This is normal and doesn't indicate a problem with your order. The tracking information will update once the carrier scans your shipment.
 Our policy stipulates that we are not liable for delivery issues, including misdelivery or loss, attributable to inaccuracies in the shipping address provided by the customer or errors by USPS. This includes situations where an item is marked as delivered by USPS to the correct address but is not received. In such cases, it is the responsibility of the customer to contact USPS for resolution. We emphasize the importance of providing accurate shipping information at the time of purchase and remind customers that once an order is dispatched, we cannot control or rectify delivery errors made by USPS.